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About Us
Classic PVC Home Improvements Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us.

Our Contact details:

Classic PVC Home Improvements Ltd
UNIT 5, Llanelli Gate
Dafen, Llanelli
Carmarthenshire
SA14 8LQ
Company reg no. 2886913

vat no 647 7159 04

FREEPHONE
0808 144 888 7

Fax: 01554 775086
email: enquiries@classic.uk.com


Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery
We only deliver to UK Mainland only. No overseas deliveries available.

We will normally send your order to you within 5 business days.

All day delivery – This is between the hours of 8.30am until 5.30pm.
 
Please note the above is not a timed delivery, it is a scheduled delivery slot.  We can not provide a timed delivery service. 
If no-one is at the delivery address to accept the goods a card will be posted with a contact number for you to arrange a delivery day with the couriers.
 
Please check the exterior packaging has no signs of damage. If it is damaged either fully open the packaging to check the product, or sign for the goods as unchecked.
 
If any goods are received damaged you can either accept the goods by signing for them as “damaged” or you can refuse to accept the goods.
Please note: NO CLAIM FOR DAMAGES CAN BE MADE IF GOODS ARE SIGNED FOR "RECEIVED IN GOOD CONDITION" AND ARE LATER FOUND TO BE DAMAGED


Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption.

Privacy Policy
Classic PVC Home Improvements Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.legislation.gov.uk/uksi/2013/3134
Notes
Fulfilment of all orders remains at the discretion of Classic PVC Home Improvements Ltd.